Explainability in Agents

Explainability in agents is the ability to make an agent's reasoning, decisions, and actions understandable to users. This goes beyond showing chain-of-thought — it means presenting the right level of explanation for the right audience at the right time. A sales rep needs 'I prioritised this lead because they match your ideal customer profile on 4 of 5 criteria.' An engineer needs the full reasoning chain. Explainability is not a feature — it's a spectrum that must be tuned to context.