Agent Experience (AX)

AX extends UX thinking to the agent itself — what does the agent need to do its job well? Just as user experience design considers the human's journey, agent experience design considers the agent's journey: access to tools, quality of context, clarity of instructions, and feedback mechanisms. A well-designed AX means agents perform better, which means users get better results. It's a recognition that agents are users too — users of your infrastructure, APIs, and data.